General Sales and Warranty Conditions
Last updated on 27 April 2026.
The official version of these conditions is in Dutch. This English translation is provided for information purposes only. In the event of any divergence, the Dutch version shall prevail.
The sales agreement between Cornette Automotive BV (hereinafter the seller) and the buyer, and the deliveries arising from it, is governed by the law, the specific provisions stated on the sales agreement and these general terms and conditions, including the description of the vehicle which the buyer acknowledges having received.
1.Price and payment
The agreed price is not subject to revision.
The deposit may not exceed 15 % of the vehicle's sale price.
The vehicle must be paid in full no later than upon delivery, unless otherwise stated on the order form.
If the vehicle is not paid for on the day of delivery, on the agreed date, or within 8 days from the dispatch of a formal notice, the seller may, by registered letter, terminate the sale. In that case, the buyer owes the seller compensation of at least 10 % of the agreed sale price, increased by statutory interest, with a minimum of €250.
2.Financing
If the buyer applies for financing, this is noted on the order form. If financing is refused, the buyer must, within 7 days of signing the order form, notify the seller by registered letter accompanied by proof of the refused financing. The sale is then cancelled and the deposit is refunded to the buyer within 14 days.
If this proof is not provided within 7 days of signing the order form, the seller is entitled to compensation of 10 % of the sale price, with a minimum of €250.
The vehicle remains the property of the seller until the sale price has been paid in full.
3.Right of withdrawal
Where the sales agreement is concluded at a distance (online) or off-premises, the buyer has the right to withdraw from the purchase up to 14 days after delivery.
The buyer may not invoke the right of withdrawal where a new vehicle is custom-manufactured according to specifications provided by the buyer.
4.Place and date of delivery
Delivery takes place at the seller's premises, unless otherwise agreed.
The delivery date is stated on the order form. If the vehicle is not delivered on the agreed date, the buyer has the right to:
- terminate the sale immediately, provided the delivery date is essential and was recorded as such in the sales agreement. The deposit is then refunded within 14 days;
- in all other cases, accept a new delivery date. If the vehicle is still not delivered by that new date, the buyer may terminate the sale immediately and the deposit is refunded within 14 days.
If the buyer — except in case of force majeure — does not take delivery on the agreed date, the seller may serve formal notice by registered letter requesting performance within 8 days of dispatch.
In case the sales agreement is terminated, the aggrieved party is entitled to compensation of 10 % of the agreed price, with a minimum of €250.
From notification of termination, the seller is free to dispose of the vehicle to a third party and the buyer may turn to another seller.
5.Transfer of ownership and risk
The buyer acquires ownership at the moment the sale price is paid in full, including any interest and costs.
The risk of loss or damage to the vehicle passes to the buyer as soon as the buyer — or a person designated by the buyer who is not the carrier — physically takes possession of the vehicle.
If the agreement provides for the vehicle to be shipped, the risk of loss or damage passes to the buyer upon delivery to the carrier appointed by the buyer, provided that carrier was not proposed by the seller.
6.Trade-in vehicle
The agreed price for the trade-in vehicle is final, unless the vehicle no longer meets the specific requirements and description agreed at the time the contract was concluded.
Any depreciation of the trade-in vehicle resulting from a delay in delivery of the vehicle sold is for the seller's account.
The buyer declares that the vehicle being traded in:
- is the buyer's property;
- is not subject to any outstanding financing — any financing has been settled in full, including capital, interest and costs;
- is not subject to any seizure and has not been pledged in favour of any third party;
- is accompanied by all required vehicle documents.
If the trade-in vehicle no longer matches the requirements and description at the time of signing the order form — for example due to bodywork damage — the trade-in price is reduced by the cost of the damage. If the vehicle is beyond economical repair, or the cost of repair is disproportionate to the value of the trade-in, the receiving party has the right to refuse the vehicle.
7.Warranty
The provisions of the Civil Code regarding the warranty against hidden defects — or, where the buyer is a natural person acting for purposes outside their professional or commercial activity, the statutory provisions on the sale of consumer goods to consumers — grant the buyer statutory rights. This warranty does not affect those rights.
The seller as identified on the order form is solely responsible for the warranty, save for the manufacturer's warranty. The warranty applies — without prejudice to article 7.6 — only if the defect arose within the territory of the European Union, including Switzerland, Andorra, Liechtenstein and Monaco, and the vehicle is on Belgian territory at the time the buyer invokes the seller's intervention. This warranty is granted exclusively for the benefit of the buyer and is not transferable.
The seller warrants that the vehicle is in conformity with the order and ready for use.
Visible defects of which the buyer was aware or could have been aware at the time of delivery are, in the absence of protest by the buyer, deemed to be accepted by the mere fact of delivery.
It is expressly agreed between the parties that — save for written mention on the front of the order form granting a longer warranty period — the seller's intervention under the warranty for second-hand and previously registered vehicles is limited to 12 months from delivery. For new and previously unregistered vehicles, the warranty period is 24 months from delivery.
For any hidden defect that manifests itself within the first six months following delivery, repair or replacement of the vehicle is covered by the following warranty: the buyer is entitled to require the seller to repair the vehicle, unless such repair would be technically impossible or disproportionate in relation to the value of the vehicle and the seriousness of the defect, taking into account the depreciation of the vehicle in line with its use and the duration thereof, and the kilometres travelled by the buyer.
Any defect that manifests itself within the first six months from delivery is, save for proof to the contrary by the seller, presumed to have existed at the time of delivery. After this initial period, the buyer retains the same rights to the warranty if they can show that the hidden defects existed at the time of delivery. The buyer may not under any circumstances claim the rescission of the contract if the defect invoked is of minor importance.
Any repair must be carried out within a reasonable period and without serious inconvenience to the buyer.
Work carried out under warranty must be performed in the seller's workshop or in a workshop appointed by the seller. With the seller's prior written consent, the buyer may have the repair performed in another workshop, unless the warranty is offered by the brand's manufacturer at its own cost.
The warranty does not cover servicing, adjustments, tightening or other preparations required for normal use of the vehicle, nor parts and components that are normally replaced during servicing as prescribed by the manufacturer. The warranty does not cover normal wear and tear.
The buyer cannot invoke the warranty if the defect is due to abnormal use of the vehicle, negligence or accident, lack of maintenance or poor maintenance by the buyer, or non-compliance with the operating instructions or owner's manual, nor if the vehicle has been modified or used — except where expressly stated on the order form by the buyer and accepted by the seller — in competition or rally events, nor when used as a taxi service, for postal or express deliveries or any other commercial use, nor when repairs or work have been carried out by third parties.
The seller's intervention under the warranty assumes the use of the vehicle as a careful person and respect of the manufacturer's operating instructions.
A buyer wishing to invoke the warranty must notify the seller as soon as possible from the moment the buyer notes or should have noted the defects, and in any event within 48 hours.
The buyer undertakes to do what is necessary to avoid aggravating the damage, where appropriate by ceasing to use the vehicle. In case of failure to do so, that aggravation will be taken into account to determine the seller's level of intervention.
The seller's liability for damage caused by a defect in the vehicle sold is governed by ordinary law. Roadside assistance is not included in the warranty.
8.Repairs not covered by the warranty
Repairs at the buyer's expense are subject to a detailed quotation provided to the buyer. If the preparation of this quotation is chargeable, that amount is refunded to the buyer if the buyer has the vehicle repaired by the seller.
The quotation states at minimum: the date, validity period, vehicle mileage, description and duration of the work to be carried out and the costs related to labour and parts. The invoice contains the same information, except for the validity period.
9.Disputes
In the event of a dispute, the seller and buyer commit to making every effort to reach an amicable settlement.
If the parties cannot reach an amicable settlement, they may turn to the AUTOMOTO Conciliation Commission.
10.Governing law and competent courts
This sales agreement is governed by Belgian law. Only the Belgian courts have jurisdiction over disputes regarding the interpretation and performance of this agreement.
11.Personal data
The buyer's personal data is retained for 7 years and processed by the seller for purposes such as communicating offers and marketing, in accordance with Regulation (EU) 2016/679 (GDPR).
The buyer has the right to access their personal data and to request correction or deletion. For more information, please refer to our Privacy Statement.
By signing the order form, the buyer acknowledges having read and accepted these general terms and conditions.